- Check Your Ordering Method:
- Did you use the shop by course function? This ensures you get the correct items as per your school's requirements.
- If you shopped by search, the item might not match your course needs.
- Verify the ISBN:
- Look at the 13-digit ISBN on the back cover or barcode.
- If it matches the ISBN you ordered, you're all set.
- If it doesn't match, contact customer service with the ISBN you received and the ISBN on your order. They can help with replacements and provide a return label.
- Confirm Course Requirements:
- If you think the online course requirement listing was incorrect, first check with your instructor.
- If the requirement differs, get the correct information and contact customer service.
- With this info, we can update the online requirement and assist with returns and refunds so you can order the correct item.
Frequently Asked Questions
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