Why Your eBook Says "Pending"

Your eBook might show as pending while it's being processed and made available in your account.

How Long Should You Wait?

Normal Processing Times:

• Most eBooks: 1-2 hours after purchase
• Maximum wait time: Up to 24 hours
• Digital items: Typically released within 24-48 hours

When to Contact Support:

• Your eBook has been pending for more than 48 hours
• Your eBook exceeded its listed availability date
• No availability date was listed and it's been 48+ hours

Need Help?

If your eBook is still pending after 48 hours, reach out to customer support. They can contact the digital team to get your issue resolved quickly.

Pro tip: Keep your order confirmation handy when contacting support!